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Industry packs. Your regulators, already in the rules.

A pack installs the solutions your sector needs together with the jurisdiction and sector articles that apply to it. Your owners ratify the articles before anything runs.

What’s in a pack

Solutions and articles, adopted into your constitution.

Each pack pairs marketplace solutions and sector solutions with the articles your sector is held to. They join the constitution you already have. Nothing replaces your own rules.

SOLUTIONSClaims triageFraud referralComplaint handlingARTICLESFair claims handlingData protection · Brazil, MexicoUS state insurance privacyINDUSTRY PACKInsurance5 solutions · 5 articlesinstalls in one clickYOUR CONSTITUTION43 baseline articlesplus the pack’s sector articlesAdoption run proposes them1Your owners ratify2Bound to every solution✓Evidence on every run●SOLUTIONSClaims triageFraud referralComplaint handlingARTICLESFair claimsData protectionUS privacyINDUSTRY PACKInsurance5 solutions · 5 articlesYOUR CONSTITUTION43 baseline articlesplus the pack’s sector articlesAdoption run proposes them1Your owners ratify2Bound to every solution✓Evidence on every run●
The Insurance pack, adopted into a constitution.Example figures
01

An adoption run proposes

The pack’s articles arrive as proposals, each with its principle, rationale, practice and the evidence it expects.

02

Your owners ratify

Owners accept, adjust or decline each article. Changes are kept as amendments with field-level diffs.

03

Every run leaves evidence

Ratified articles bind to the solutions they govern. Each run is checked and recorded in the evidence ledger.

01

Banking & fintech. Decisions regulators ask about, made the same way every time.

Onboarding, credit and collections follow one set of rules, and every decision keeps its evidence for the examiner.

Jurisdiction and sector articles

  • Data protection rules for Brazil and Mexico, including consent and data subject requests
  • US financial privacy and consumer protection expectations
  • Anti-money-laundering and know-your-customer duties
  • Model risk management for automated decisions
  • Outsourcing and third-party risk
Banking & fintech · pack
6 solutions5 articles
Credit memosSector solution

Drafts credit memos from the application file and your credit policy.

CollectionsSector solution

Contacts customers in arrears with consistent treatment and records every promise to pay.

KYC reviewCustomer & risk ops

Reviews onboarding files, requests what’s missing and escalates matches.

Case triageCustomer & risk ops

Classifies, prioritizes and routes incoming cases, and drafts the first reply.

Complaint handlingCustomer & risk ops

Logs complaints, sets the response deadline and drafts replies for review.

Vendor onboardingFinance & procurement

Collects documents, checks the vendor and routes approvals by amount.

FloorBanking & fintechenforced

A sanctions match is cleared by a second person

Principle

No customer with an unresolved sanctions or watchlist match is onboarded.

In practice

KYC review holds the file and routes it to a reviewer other than the one who opened it.

Checked by

Checklist and LLM judge

Bound to

KYC review · Case triage

Sample rule card from the pack.
02

Insurance. Claims handled on one standard, with every decision explained.

Claims, fraud referral and complaints apply the same rules to every policyholder, and each outcome can be explained from its record.

Jurisdiction and sector articles

  • Fair claims handling and conduct expectations
  • Data protection rules for Brazil and Mexico
  • US state insurance privacy expectations
  • Anti-fraud reporting duties
  • Explanations for adverse decisions
Insurance · pack
5 solutions5 articles
Claims triageSector solution

Reads the first notice of loss, checks coverage and routes each claim by complexity.

Subrogation packsSector solution

Assembles the evidence for recovery straight from the claim file.

Fraud referralCustomer & risk ops

Gathers the signals on a suspicious case and refers it to an investigator with the evidence.

Complaint handlingCustomer & risk ops

Logs complaints, sets the response deadline and drafts replies for review.

Quality reviewCustomer & risk ops

Samples finished work and checks it against your standards.

PostureInsuranceobserved

Two signals mean a person looks first

Principle

A claim flagged by two independent fraud signals is reviewed by a person before payment.

In practice

Fraud referral holds the payment and opens a review with both signals attached.

Checked by

LLM judge

Bound to

Claims triage · Fraud referral

Sample rule card from the pack.
03

Healthcare. Payer operations with a trail, and personal data classified first.

Authorizations, claims and provider records are handled with sensitive data classified before anyone touches it.

Jurisdiction and sector articles

  • US health privacy rules for protected health information
  • Health data as sensitive personal data in Brazil and Mexico
  • Minimum necessary access to patient records
  • Clinical decisions stay with licensed clinicians
  • Retention of medical and claims records
Healthcare · pack
5 solutions5 articles
Prior authorizationSector solution

Checks each request against medical policy and prepares it for a clinician’s decision.

Payment integritySector solution

Reviews claims for coding and billing errors before payment.

Provider dataSector solution

Keeps provider directories current and flags conflicting records.

Complaint handlingCustomer & risk ops

Logs complaints, sets the response deadline and drafts replies for review.

Quality reviewCustomer & risk ops

Samples finished work and checks it against your standards.

FloorHealthcareenforced

A clinician decides every denial

Principle

No prior authorization is denied without review by a licensed clinician.

In practice

The agent prepares the case, and the denial step waits for a clinician’s approval.

Checked by

Schema and checklist

Bound to

Prior authorization

Sample rule card from the pack.
04

Logistics. Exceptions handled before they become delays.

Shipments, carriers and freight invoices are watched on one standard, with lanes and carriers already in shared memory.

Jurisdiction and sector articles

  • Electronic invoicing requirements in Brazil and Mexico
  • Customs and cross-border documentation
  • Data protection rules for Brazil and Mexico
  • US transportation safety recordkeeping
  • Sanctions screening for cross-border shipments
Logistics · pack
6 solutions5 articles
Freight exceptionsSector solution

Spots late and damaged shipments and tells the account owner before the customer asks.

Carrier scorecardsSector solution

Scores carriers on time, damage and billing accuracy every week.

Customs documentsSector solution

Checks commercial invoices and declarations before a shipment leaves.

Invoice exceptionsFinance & procurement

Matches invoices to purchase orders and receipts, and resolves the mismatches.

Vendor onboardingFinance & procurement

Collects documents, checks the vendor and routes approvals by amount.

Case triageCustomer & risk ops

Classifies, prioritizes and routes incoming cases, and drafts the first reply.

PostureLogisticsobserved

Late shipments reach the account owner first

Principle

A shipment that will miss its promised date is escalated to the account owner before that date passes.

In practice

Freight exceptions checks every open shipment each hour and opens an escalation with the carrier’s latest status.

Checked by

LLM judge and schema

Bound to

Freight exceptions · Case triage

Sample rule card from the pack.
05

Manufacturing. Plant reliability and supplier quality, governed like everything else.

Maintenance, stoppages and supplier quality run on the same constitution as finance and legal, so a supplier issue is known everywhere.

Jurisdiction and sector articles

  • Quality management records and traceability
  • Workplace safety incident reporting
  • Product recall readiness
  • Export controls for regulated parts
  • Environmental reporting
Manufacturing · pack
6 solutions5 articles
Supplier qualitySector solution

Tracks nonconformance reports and corrective actions with each supplier.

Maintenance planningSector solution

Plans maintenance from work orders and equipment history.

Line stoppage reviewSector solution

Drafts the root-cause analysis for each stoppage and assigns its owner.

Spend approvalsFinance & procurement

Checks each request against budget and policy, then routes it to the right approver.

Supplier risk watchFinance & procurement

Watches active suppliers for changes in ownership, sanctions status and financial health.

Audit evidence packsAccounting

Assembles the evidence for each control straight from the ledger.

PostureManufacturingenforced

Every stoppage has an owner within 48 hours

Principle

A line stoppage report names its owner and its root cause within 48 hours.

In practice

Line stoppage review drafts the analysis and assigns it, and the plant manager confirms the owner.

Checked by

Checklist

Bound to

Line stoppage review · Maintenance planning

Sample rule card from the pack.
06

Public sector & construction. Every disbursement has a trail.

Progress stays reported until a named person verifies it in the field, and every payment, bid and award keeps its record.

Jurisdiction and sector articles

  • Public procurement transparency
  • Anti-corruption and conflict-of-interest rules
  • Access to public information
  • Records retention for public bodies
  • Data protection for citizens’ personal data
Public sector & construction · pack
5 solutions5 articles
Field verificationSector solution

Compares field reports and photos with the plan and asks an inspector to sign off.

Disbursement controlSector solution

Holds each payment until its progress is verified and the budget allows it.

Procurement integritySector solution

Checks bids and awards against procurement rules and conflict-of-interest declarations.

Contract reviewLegal

Redlines third-party paper against your playbook and sends every deviation to its owner.

Audit evidence packsAccounting

Assembles the evidence for each control straight from the ledger.

FloorPublic sector & constructionenforced

No payment without verified progress

Principle

No payment is released against progress that hasn’t been verified in the field.

In practice

Disbursement control holds the payment until an inspector signs off in the field.

Checked by

Checklist and schema

Bound to

Disbursement control · Field verification

Sample rule card from the pack.
Get started

Bring one process from your sector.

We’ll install the pack on your rules in a working session and show you the evidence it produces on your scenario.